Last updated: November 2026
Welcome to EaseUnlock.com. By using our website or services, you agree to these Terms. If you do not agree, please do not use our services.
1. Definitions
- “We”, “us”, “our” means EaseUnlock.com.
- “You”, “customer”, “user” means the person using our website or services.
- “Services” means FRP / Google account removal (IMEI-based or remote USB session), other unlocking services we offer, and tool rentals.
- “IMEI” means the International Mobile Equipment Identity number of a device.
2. Use of Services
By using our services, you confirm that:
- You are at least 18 years old. If you are under 18, a parent or guardian must place or approve the order on your behalf.
- You own the device, or you have the owner’s permission to unlock it.
- The information you give us (IMEI, serial number, model, name, email) is accurate and truthful.
- You understand that unlocking is generally not reversible once processed.
- You understand that results depend on the device model and software version, and we cannot guarantee success in every case.
- You are responsible for backing up your data. Unlocking, repair, and flashing can lead to data loss.
3. Remote Sessions
Remote USB sessions are arranged by email. During a session, you must be present, and you can stop the session at any time. We only work on the unlocking process and never ask for your passwords. You will need a computer, a stable internet connection, and a remote access tool such as UltraViewer or AnyDesk. Missed sessions or lack of cooperation may affect refund eligibility, as described in our Refund Policy.
4. Payments
- Prices are listed in USD unless stated otherwise.
- We accept cryptocurrency (Binance Pay and USDT TRC20). If you cannot pay with crypto, PayPal may be arranged on request through a payment link sent by email.
- Orders begin processing after payment is confirmed.
- Crypto transactions are final and cannot be reversed. If you send payment on the wrong network or to the wrong address, we may not be able to recover it. Please check carefully before sending.
- Refund fees and conditions are explained in our Refund Policy.
5. Delivery
Delivery methods and estimated times are described in our Delivery Policy. Some orders depend on third-party systems, so delays can happen. A delay alone does not entitle you to a refund while your order is still in progress.
6. Refunds
Refunds are governed by our Refund Policy, which forms part of these Terms. In general, refunds are not issued for incorrect information, devices reported lost, stolen, or blacklisted, non-cooperation during remote sessions, or change of mind after processing has begun.
7. Tool Rentals
We offer access to professional unlocking and repair tools for a fixed rental period. By renting a tool, you agree that:
- Rentals are access only. We provide login access for the rental period you purchased. We do not provide training, instructions, or support on how to use the tools.
- You use the tools at your own risk. You are responsible for knowing how to operate the tools and for understanding the risks, including damage to your device or any other device you work on.
- We are not responsible for any resulting damage. This includes, but is not limited to, a bricked or dead device, bootloops, data loss, lost functionality, voided warranty, or any other outcome of using a tool.
- No guarantee of results. We do not guarantee that a tool will work with your device or achieve a specific result.
- Rental time starts on delivery. Your rental period begins when we deliver your credentials. Please log in right away. If your credentials do not work, contact us within 15 minutes and we will verify and replace them.
- Rentals are not refundable, except for replacement of faulty credentials as described above and in our Refund Policy.
- One computer only. Rental access is automatically locked to a single computer. Once you log in, your credentials are tied to that computer and cannot be used on another. Please do not share your credentials with others after your first login. If access is misused, we may suspend it without refund. Before your first login, you may pass the credentials to the person who will use them, but your rental time still starts when we deliver them, and unused time is not extended or refunded.
8. Prohibited Use
You agree not to use our services to:
- Unlock stolen, lost, or blacklisted devices.
- Bypass blacklists or security measures on devices you do not own.
- Give false identity or device information.
- Misuse rental tools for any illegal purpose.
We may refuse or cancel service and, where necessary, report abuse to the relevant authorities.
9. Intellectual Property
All content on EaseUnlock.com, including logos, graphics, text, and service names, belongs to us. You may not copy, distribute, or reproduce it without our written permission.
10. Disclaimer
- We are not affiliated with Apple, Samsung, Google, Xiaomi, or any other device manufacturer.
- Unlocking, flashing, or modifying a device may affect your manufacturer warranty. Manufacturers decide their own warranty terms, so please check them before ordering.
- We do not guarantee that an unlocked device will work in every country or on every network, especially if it is blacklisted or restricted.
11. Limitation of Liability
To the fullest extent allowed by law:
- We are not liable for problems caused by incorrect information you submitted, changes you made to your device software, or your use of rental tools (see Section 7).
- We are not liable for indirect losses, such as lost data, lost profits, or loss of use of a device.
- Our total liability for any service order is limited to the amount you paid for that order.
Nothing in these Terms limits any rights you have under the law that cannot be excluded.
12. Privacy
We handle your data as described in our Privacy Policy. We do not sell your personal information.
13. Changes to These Terms
We may update these Terms from time to time. The current version is always on this page with its effective date. If you keep using our services after changes are posted, you agree to the updated Terms.
14. Governing Law and Your Local Laws
These Terms are governed by the laws of the United Arab Emirates, where we operate. You are responsible for making sure your use of our services follows the laws of your own country. Before opening any formal dispute, please contact us by email so we can try to resolve it directly.
15. Contact
Email: support@easeunlock.com