At EaseUnlock.com, we are committed to delivering your digital unlocking services securely, accurately, and on time. Please review the following delivery terms to understand how our process works.
1. Delivery Method
All products and services offered on EaseUnlock.com are digitally delivered. You will receive the unlock confirmation, instructions, or connection details:
- Via email to the address you provided at checkout.
- Via WhatsApp if applicable and requested.
- Through live chat support, for remote USB services.
2. Delivery Timeframe
Delivery times vary depending on the type of service ordered:
- Instant Services (e.g., FRP server-based unlocks): usually delivered within minutes after successful payment.
- Standard IMEI Services: processed and delivered within 1 to 24 hours.
- Remote USB Services: scheduled by our technician and completed as soon as the customer is ready.
If your order is delayed beyond the expected time, we will notify you via email or WhatsApp.
3. Order Processing
- Orders begin processing immediately after payment confirmation.
- For IMEI services, you must submit the correct IMEI number and device model.
- For USB unlocks, our technician will contact you to arrange the remote session.
- Failure to provide required information may result in delays.
4. Non-Delivery of Service
If you do not receive your service or unlock confirmation within the stated timeframe:
- Please check your spam/junk folder in case our email was filtered.
- If still not received, contact our support team with your order number and details.
5. Refunds and Cancellations
Due to the nature of digital services, refunds are only issued under specific conditions outlined in our Refund Policy.
If a service cannot be completed due to our error or an unavailable result, you will receive a full refund
6. Accuracy of Information
It is your responsibility to provide accurate and complete information, including:
- IMEI number
- Device model
- SN – serial number – if required
Incorrect submissions may result in failed delivery and may not be eligible for a full refund.
7. Customer Support
We’re here to help!
For any questions regarding your delivery or order status, please reach out:
Email: [email protected]
Live Chat / WhatsApp: Available 24/7 via the website
EaseUnlock.com – Unlock made simple, secure, and stress-free.